Cheshire Turf Machinery Spares Cheshire Turf Machinery Service Cheshire Turf Machinery Sales
SOCIAL
ADDRESS Weybourne House Weybourne Drive Bredbury, Stockport Cheshire, SK6 2DN
CONTACT Mail: sales@cheshireturfmachinery.co.uk Phone: 0161 494 5673
Cheshire Turf Machinery 2019
At CTM we've been providing excellent service supplying the full range of Toro Golf Course mowers and garden machinery for over 20 years. As main agents for leading branded turf machinery including market leaders Toro, Kioti, Hayter, Husqvarna, Bobcat, Team Sprayers, Greentek, Allett, Iseki, and TYM tractors.

Welcome

The UK’s leading supplier of Toro commercial and domestic mowers.
Cheshire Turf Machinery are in a position to offer a wide range of products with expert advice, tailored to individual requirements and all backed up by our manufacturer trained Service & Parts departments. Preferred machinery suppliers to: Manchester City F.C. & Manchester United F.C.
Suppliers to Groundcare, Sports Clubs, Golf, Contractor, Estate Management and Home Owners. Whether your requirement is for sales, contract hire, spare parts or service and repair - everybody at CTM is ready to help.
Toro
TYM hayter mowers Team Sprayers Allett Mowers Iseki Tractors Greentek Husqvarna power products Toro Lawnflite Pro
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We are regulated by the Financial Conduct Authority. Click for more information.
CHAS
Chas approved
Kersten Ventrac
CHESHIRE TURF MACHINERY AWARDED THE TORO GOLD DEALER OF EXCELLENCE ACCOLADE. THE AWARD COMMENDED OUTSTANDING PERFORMANCES IN THE THREE AREAS OF SERVICE, PARTS AND SKILLS, AS WELL AS RECOGNISING AN OVERALL DEALER OF THE YEAR FOR ‘EXCELLENCE IN CUSTOMER SUPPORT’ 2017 & 2018.
In keeping with its Service Level Agreement (SLA), which benchmarks great customer service, Reesink UK (UK Toro distributer) awards those dealers achieving the best scores, rated on quarterly Key Performance Indicators (KPI), within each of the three sections, while the Dealer of the Year Award combines the KPI scores from all three. Ever since Reesink adopted the principles of a customer service level agreement to set a baseline standard for after-sales customer support in 2015, its strategy has been to ensure that it delivers strong customer service with all its business partners, says David Jackman, Reesink’s aftermarket manager: “We’re looking to continually improve on our customer experience after a sale completes, and our Service Level Agreement outlines the core customer service standards, goals and considerations adopted by all our Authorised Service and Dealer Locations, which helps to earn the loyalty of our customers. “Part of this extensive remit are the awards, which give us a standard set of common goals, targets and values that can be shared and promoted to the end user, benefitting customer retention and business growth across our dealer network. As we expected it would be, this has been met with great enthusiasm by our dedicated dealers and has done a fantastic job of driving the aftermarket business forward. “We’re delighted to be able to recognise the winners and runners-up of these awards, which not only provide a snapshot of each dealers’ performance with us but also our support for them. Overall, the major benefit of this process is the benefit it brings to the end customer, which is what we’re all in it for.” And it’s certainly an approach that has worked with Reesink having been recognised by The Toro Company for its outstanding performance in Parts, Service and Technical Training in the past.

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CTM overall winner of the Toro Excellence in Service Awards for 2017 & 2018

Welcome

The UK’s leading supplier of Toro commercial and domestic mowers.
At CTM we've been providing excellent service supplying the full range of Toro Golf Course mowers and garden machinery for over 20 years. As main agents for leading branded turf machinery including market leaders Toro, Kioti, Hayter, Husqvarna, Bobcat, Team Sprayers, Greentek, Allett, Iseki, and TYM tractors.
Cheshire Turf Machinery are in a position to offer a wide range of products with expert advice, tailored to individual requirements and all backed up by our manufacturer trained Service & Parts departments. Preferred machinery suppliers to: Manchester City F.C. & Manchester United F.C.
SOCIAL
ADDRESS Weybourne House Weybourne Drive Bredbury Stockport SK6 2DN
CONTACT Mail: sales@cheshireturf machinery.co.uk Phone: 0161 494 5673
We use cookies to give you the best possible experience on our site. By continuing to use the site you agree to our use of cookies. Find out more.
We are regulated by the Financial Conduct Authority. Click for more information.
Chas
Cheshire Turf Machinery Spares Cheshire Turf Machinery Service Cheshire Turf Machinery Sales
Suppliers to Groundcare, Sports Clubs, Golf, Contractor, Estate Management and Home Owners. Whether your requirement is for sales, contract hire, spare parts or service and repair - everybody at CTM is ready to help.
CHESHIRE TURF MACHINERY AWARDED THE TORO GOLD DEALER OF EXCELLENCE ACCOLADE. THE AWARD COMMENDED OUTSTANDING PERFORMANCES IN THE THREE AREAS OF SERVICE, PARTS AND SKILLS, AS WELL AS RECOGNISING AN OVERALL DEALER OF THE YEAR FOR ‘EXCELLENCE IN CUSTOMER SUPPORT’ 2017 & 2018.
In keeping with its Service Level Agreement (SLA), which benchmarks great customer service, Reesink UK (UK Toro distributer) awards those dealers achieving the best scores, rated on quarterly Key Performance Indicators (KPI), within each of the three sections, while the Dealer of the Year Award combines the KPI scores from all three. Ever since Reesink adopted the principles of a customer service level agreement to set a baseline standard for after-sales customer support in 2015, its strategy has been to ensure that it delivers strong customer service with all its business partners, says David Jackman, Reesink’s aftermarket manager: “We’re looking to continually improve on our customer experience after a sale completes, and our Service Level Agreement outlines the core customer service standards, goals and considerations adopted by all our Authorised Service and Dealer Locations, which helps to earn the loyalty of our customers. “Part of this extensive remit are the awards, which give us a standard set of common goals, targets and values that can be shared and promoted to the end user, benefitting customer retention and business growth across our dealer network. As we expected it would be, this has been met with great enthusiasm by our dedicated dealers and has done a fantastic job of driving the aftermarket business forward. “We’re delighted to be able to recognise the winners and runners-up of these awards, which not only provide a snapshot of each dealers’ performance with us but also our support for them. Overall, the major benefit of this process is the benefit it brings to the end customer, which is what we’re all in it for.” And it’s certainly an approach that has worked with Reesink having been recognised by The Toro Company for its outstanding performance in Parts, Service and Technical Training in the past.
Cheshire Turf Machinery -
Professional & Domestic Mowers and Machinery
0161 494 5673
Cheshire Turf Machinery
Tel 0161 494 5673