Cheshire Turf Machinery 2019
Cheshire Turf Machinery have been supplying the full range of Toro Golf Course equipment and garden machinery for over 20 years, CTM are in a position to offer a wide range of products with expert advice, tailored to individual requirements and all backed up by our manufacturer trained Service & Parts departments. Preferred machinery suppliers to: Manchester City F.C. & Manchester United F.C. Main agents for leading branded turf machinery including market leaders Toro, Hayter, Husqvarna,Team Sprayers, Greentek, Allett, Iseki, Kersten, Redexim Charterhouse, Ventrac and TYM tractors.
Suppliers to Groundcare, Sports Clubs, Golf, Contractor, Estate Management and Home Owners. Whether your requirement is for sales, contract hire, spare parts or service and repair - everybody at CTM is ready to help.
Toro
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Chas approved
CHESHIRE TURF MACHINERY AWARDED THE TORO GOLD DEALER OF EXCELLENCE ACCOLADE. THE AWARD COMMENDED OUTSTANDING PERFORMANCES IN THE THREE AREAS OF SERVICE, PARTS AND SKILLS, AS WELL AS RECOGNISING AN OVERALL DEALER OF THE YEAR FOR ‘EXCELLENCE IN CUSTOMER SUPPORT’ 2017 & 2018.
In keeping with its Service Level Agreement (SLA), which benchmarks great customer service, Reesink UK (UK Toro distributer) awards those dealers achieving the best scores, rated on quarterly Key Performance Indicators (KPI), within each of the three sections, while the Dealer of the Year Award combines the KPI scores from all three. Ever since Reesink adopted the principles of a customer service level agreement to set a baseline standard for after-sales customer support in 2015, its strategy has been to ensure that it delivers strong customer service with all its business partners, says David Jackman, Reesink’s aftermarket manager: “We’re looking to continually improve on our customer experience after a sale completes, and our Service Level Agreement outlines the core customer service standards, goals and considerations adopted by all our Authorised Service and Dealer Locations, which helps to earn the loyalty of our customers. “Part of this extensive remit are the awards, which give us a standard set of common goals, targets and values that can be shared and promoted to the end user, benefitting customer retention and business growth across our dealer network. As we expected it would be, this has been met with great enthusiasm by our dedicated dealers and has done a fantastic job of driving the aftermarket business forward. “We’re delighted to be able to recognise the winners and runners-up of these awards, which not only provide a snapshot of each dealers’ performance with us but also our support for them. Overall, the major benefit of this process is the benefit it brings to the end customer, which is what we’re all in it for.” And it’s certainly an approach that has worked with Reesink having been recognised by The Toro Company for its outstanding performance in Parts, Service and Technical Training in the past.

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CTM overall winner of the Toro Excellence in Service Awards for 2017 & 2018
The new Greensmaster eTriFlex models carry no hydraulic fluid and utilize all-electric components for traction, steering, lift and cutting. These EnergySmart® models are operationally-friendly with noticeable noise reductions, operational cost savings, and other meaningful improvements to complement the ever-important enhancements in cutting performance. Combining the innovative, Double A-Arm Suspension System with industry-leading flex technology, the cutting units float freely over any terrain. The new Radius Dependent Speed (RDS™) System, in combination with the Lift-In-Turn cutting unit leveling feature virtually eliminates the effect known as “Triplex-Ring”. This substantially improves both the aesthetics and playability of the green. And superior cutting performance is only the beginning. The patented Lift-Gate Footrest, Tool-Free QuickChange™ cutting units, Automatic “Slow-in-Turn” during Transport and Auto- Brake on Operator Dismount are just a few of the many new features that provide added versatility, simplified service, and ultimately, more productivity.

ProLine H800 Headlines Latest Toro Fleet Deal at the Mere

Versatility is a long-cited reason for many Toro machinery purchases, and that’s

certainly the reason for The Mere Golf Resort’s decision to opt for the ProLine

H800 in its latest Toro fleet deal which sees the brand’s relationship with the

club reach 30 years.

Course manager John Quinn explains: “We’ve stayed with Toro for so long because they provide the

most versatile and robust machines on the market, and whatever the terrain, the performance is

always excellent. That’s why we decided to look at the ProLine H800 to help tackle leaf collection

across our busy parkland course.”

Having been recommended the ProLine H800 and then seeing it in action, John requested a

demonstration of the high-volume collector, which was organised by Cheshire Turf Machinery, and

where the ProLine H800 certainly impressed.“We have a tree lined course here, and as such we get

a lot of leaves that need collecting. Particularly in winter when it’s wet, it can be a lot of work to clear

up everything by hand,” says John. “We gave the ProLine the toughest test it will have here and

organised the demo to take place in winter to see how it would cope in difficult conditions, and it

really impressed us all.

The ProLine H800 is in good company in the club’s new fleet which includes five Workman GTX

utility vehicles, three Reelmaster 3575-D mowers, and Greensmaster TriFlex Hybrid 3420. And the

new fleet couldn’t have come at a better time with the club turning its focus this year to improving the

playing surface and plant health.

And it’s not just versatility that appeals to The Mere in its enduring relationship with Toro, longevity of

the machines is an attributing factor too. “We have some of our machines from the last fleet that

we’re keeping,” says John. “They’re still in mint condition and working excellently, as a result we

haven’t had to upgrade them which shows the value that Toro provides.”

It’s for those reasons that John “didn’t look anywhere else when renewing the fleet”. He concludes:

“Obviously, I always have my eye on the market to see what’s out there, but in my heart, I knew it

was always going to be Toro again to continue the good work at the club.”

Mike Turnbull (Reesink UK), John Quinn, Peter McGreevy (CTM)

We use cookies to give you the best possible experience on our site. By continuing to use the site you agree to our use of cookies. Find out more.
We are regulated by the Financial Conduct Authority. Click for more information.
Suppliers to Groundcare, Sports Clubs, Golf, Contractor, Estate Management and Home Owners. Whether your requirement is for sales, contract hire, spare parts or service and repair - everybody at CTM is ready to help.
The new Greensmaster eTriFlex models carry no hydraulic fluid and utilize all-electric components for traction, steering, lift and cutting. These EnergySmart® models are operationally-friendly with noticeable noise reductions, operational cost savings, and other meaningful improvements to complement the ever-important enhancements in cutting performance. Combining the innovative, Double A-Arm Suspension System with industry-leading flex technology, the cutting units float freely over any terrain. The new Radius Dependent Speed (RDS™) System, in combination with the Lift-In-Turn cutting unit leveling feature virtually eliminates the effect known as “Triplex-Ring”. This substantially improves both the aesthetics and playability of the green. And superior cutting performance is only the beginning. The patented Lift-Gate Footrest, Tool-Free QuickChange™ cutting units, Automatic “Slow-in-Turn” during Transport and Auto-Brake on Operator Dismount are just a few of the many new features that provide added versatility, simplified service, and ultimately, more productivity.
Cheshire Turf Machinery have been supplying the full range of Toro Golf Course mowers and garden machinery for over 20 years. As main agents for leading branded turf machinery including market leaders Toro, Hayter, Husqvarna,Team Sprayers, Greentek, Allett, Iseki, Redexim Charterhouse, Ventrac and TYM tractors.
CTM are in a position to offer a wide range of products with expert advice, tailored to individual requirements and all backed up by our manufacturer trained Service & Parts departments. Preferred machinery suppliers to: Manchester City F.C. & Manchester United F.C.
CHESHIRE TURF MACHINERY AWARDED THE TORO GOLD DEALER OF EXCELLENCE ACCOLADE. THE AWARD COMMENDED OUTSTANDING PERFORMANCES IN THE THREE AREAS OF SERVICE, PARTS AND SKILLS, AS WELL AS RECOGNISING AN OVERALL DEALER OF THE YEAR FOR ‘EXCELLENCE IN CUSTOMER SUPPORT’ 2017 & 2018.
In keeping with its Service Level Agreement (SLA), which benchmarks great customer service, Reesink UK (UK Toro distributer) awards those dealers achieving the best scores, rated on quarterly Key Performance Indicators (KPI), within each of the three sections, while the Dealer of the Year Award combines the KPI scores from all three. Ever since Reesink adopted the principles of a customer service level agreement to set a baseline standard for after-sales customer support in 2015, its strategy has been to ensure that it delivers strong customer service with all its business partners, says David Jackman, Reesink’s aftermarket manager: “We’re looking to continually improve on our customer experience after a sale completes, and our Service Level Agreement outlines the core customer service standards, goals and considerations adopted by all our Authorised Service and Dealer Locations, which helps to earn the loyalty of our customers. “Part of this extensive remit are the awards, which give us a standard set of common goals, targets and values that can be shared and promoted to the end user, benefitting customer retention and business growth across our dealer network. As we expected it would be, this has been met with great enthusiasm by our dedicated dealers and has done a fantastic job of driving the aftermarket business forward. “We’re delighted to be able to recognise the winners and runners-up of these awards, which not only provide a snapshot of each dealers’ performance with us but also our support for them. Overall, the major benefit of this process is the benefit it brings to the end customer, which is what we’re all in it for.” And it’s certainly an approach that has worked with Reesink having been recognised by The Toro Company for its outstanding performance in Parts, Service and Technical Training in the past.
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The UK’s leading supplier of Toro Professional & Domestic Mowers and Machinery - Tel 0161 494 5673
Cheshire Turf Machinery
Tel 0161 494 5673
The Uk’s leading supplier of Toro Professional & Domestic Mowers and Machinery