Cheshire Turf Machinery 2019
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New machinery at MUFC CTM service award
CTM News Archives

Reesink Turfcare is delighted to announce the winners of its Aftermarket Dealer Awards. Commending exceptional performance, the

awards acknowledge the top performers in customer service across Reesink’s dealer network.

With awards in Outstanding Performance in Service, Parts and Skills, as well as recognising an overall Dealer of the Year for 'Excellence in Customer Support', it's an impressive accolade to achieve. The much coveted Dealer of the Year Award for Excellence in Customer Support is awarded to Cheshire Turf Machinery in Stockport. Reflecting on their win, Cheshire Turf Machinery’s service director Mark Woodward said: “Winning this award is proof of the great effort from our parts and service team, who have enabled us to achieve this award for a second year in a row. I would also like to thank the staff at Reesink who provide us with exceptional support and assistance throughout the year.” In keeping with its Service Level Agreement (SLA), which benchmarks great customer service, Reesink awards those dealers achieving the best scores, rated on quarterly Key Performance Indicators (KPI), within each of the three sections, while the Dealer of the Year Award combines the KPI scores from all three. As a leading UK distributor of top turfcare brands, excellent customer service is paramount to Reesink – and delivering that with all its business partners even more so, says Reesink operation manager David Jackman. “We are continuously investing in improving our customer service after a sale completes. Our Service Level Agreement which outlines core customer service standards, goals and considerations adopted by all our Authorised Service and Dealer Locations is another way to showcase to our customers the quality of Reesink’s service. “These awards provide an excellent platform on which to highlight the fantastic service and work that our dedicated dealers produce and we’re delighted to recognise all of the winners and runners-up. With continued recognition and encouragement of high standards of customer service, ultimately, the customer benefits from an improved overall experience – which is what we’re all here to provide.”
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September 2019
We use cookies to give you the best possible experience on our site. By continuing to use the site you agree to our use of cookies. Find out more.
We are regulated by the Financial Conduct Authority. Click for more information.
CTM service award

Reesink Turfcare is delighted to announce the

winners of its Aftermarket Dealer Awards.

Commending exceptional performance, the

awards acknowledge the top performers in

customer service across Reesink’s dealer

network.

With awards in Outstanding Performance in Service, Parts and Skills, as well as recognising an overall Dealer of the Year for 'Excellence in Customer Support', it's an impressive accolade to achieve. The much coveted Dealer of the Year Award for Excellence in Customer Support is awarded to Cheshire Turf Machinery in Stockport. Reflecting on their win, Cheshire Turf Machinery’s service director Mark Woodward said: “Winning this award is proof of the great effort from our parts and service team, who have enabled us to achieve this award for a second year in a row. I would also like to thank the staff at Reesink who provide us with exceptional support and assistance throughout the year.” In keeping with its Service Level Agreement (SLA), which benchmarks great customer service, Reesink awards those dealers achieving the best scores, rated on quarterly Key Performance Indicators (KPI), within each of the three sections, while the Dealer of the Year Award combines the KPI scores from all three. As a leading UK distributor of top turfcare brands, excellent customer service is paramount to Reesink – and delivering that with all its business partners even more so, says Reesink operation manager David Jackman. “We are continuously investing in improving our customer service after a sale completes. Our Service Level Agreement which outlines core customer service standards, goals and considerations adopted by all our Authorised Service and Dealer Locations is another way to showcase to our customers the quality of Reesink’s service. “These awards provide an excellent platform on which to highlight the fantastic service and work that our dedicated dealers produce and we’re delighted to recognise all of the winners and runners-up. With continued recognition and encouragement of high standards of customer service, ultimately, the customer benefits from an improved overall experience – which is what we’re all here to provide.”
The UK’s leading supplier of Toro Professional & Domestic Mowers and Machinery - Tel 0161 494 5673
Cheshire Turf machinery logo
Cheshire Turf Machinery
Tel 0161 494 5673
The Uk’s leading supplier of Toro Professional & Domestic Mowers and Machinery